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Privacy Policy

September 18, 2016

We are committed to protecting the privacy of the users of the migadu.com web site and the services offered, including, by way of example - the email and other communications sent through those services.

By visiting migadu.com and using our services provided, you consent to the use of information as outlined in this privacy policy. If you have any questions or concerns regarding this policy, please get in touch. This policy is afterall meant to protect and serve you.

Migadu Privacy Rules

Data Collection

Our company’s policy is to collect as little user information as possible. User data collection is limited to the following:

  • Visiting Our Website

    We use analytics to track and improve the user experience on our web pages. Your IP address may be collected, but no personally identifiable information will ever be associated with it.

  • Account Creation

    We do not require ANY personal information beyond your actual email address to create an account. If you do become a paid user, you may include your name, address and company information if you deem them necessary on your payment receipts.

  • Communicating With Migadu

    Your communications with Migadu such as bug reports, support and feature requests are retained and may be saved by our staff. We will use these only to improve our service and not disclose them ever to third parties.

Data Use

The data stored on accounts, including all mailboxes and contained messages belongs to respective user accounts, and is always treated as confidential material within our company. We do not have offer advertising services and do not analyze your messages in any way.

Data Retention

When an email mailbox is deleted, all contained data is immediately deleted from the mailbox storage. However, we have witnessed many accidental email/mailbox/domain deletions so we keep the data longer. Your email data can remain in our backups up to several months, ready to be recovered unless you instruct us otherwise.

After deleting a mailbox or domain, or terminating your whole Migadu account, you can let us know if you want all your data purged immediately. We will be more than happy to do it and liberate our storage space.

Automated Data Purge

Unconfirmed accounts (by the way of email) are removed 48 hours after creation. Inactive accounts without any active domains for over 3 months will automatically be deleted.

Cookies

"Cookies" include commonly used pieces of information in the form of small files that are placed on an individual's computer hard drive to enable the individual to more easily communicate and interact with our website and our services. We may use cookies on the site or in communications we send for various purposes, including by way of example:

  • Saving user preferences
  • Customizing content of the site for individual users
  • Recording session information
  • Saving certain information about users and visitors of our website
  • Facilitating and enhancing interaction with our website

We do not use cookies to retrieve information from a computer that is unrelated to our website or our services.

Data Disclosure

We do not disclose any customer data to third parties. We may however disclose limited user data we possess if we receive an enforceable court order from either the Cantonal Courts of Appenzeller or the Swiss Federal Supreme Court. If permitted by law, we will always get in touch with the user before any data disclosure.

Payment Information

All credit card transactions are processed by an authorized third party, Stripe Payments Europe, Ltd. Migadu does not retain any of the customer payment information.

Privacy Policy Modifications

We reserve the right to periodically review and change this policy from time to time. All our users will be notified at their registration email address whenever our Privacy Policy is changed.

Applicable Law

This Agreement shall be governed in all respects by the laws of the Canton of Appenzeller, Swiss Confederation. All actions commenced pursuant hereto shall be brought in a court of competent jurisdiction residing in the Canton of Appenzeller.